Master’s Degree Awarded to Ms. Safaa Fadhel

Ms. Safaa Ahmed Mohammed Abbas Fadhel was awarded a Master’s degree with an overall grade of (Excellent) and an average of 95% in Business Administration for her thesis titled “The Role of Strategic Agility in Crisis Management: A Field Study on Banks Operating in the Capital Secretariat (Sana’a).”, which was submitted to Department of Business Administration, Faculty of Commerce and Economics – Sana’a University. The Viva-Voce Committee, which was formed based on a resolution issued by the Post-Graduate Studies and Scientific Research Council, consisted of the following:

The thesis aimed to determine the role of strategic agility with its dimensions of (strategic sensitivity, speed of response, core competencies, shared responsibility, clarity of vision, selection of strategic objectives) in crisis management at banks operating in the Capital Secretariat of Sana’a.

This thesis revealed several significant findings, most notably: the varying role of strategic agility dimensions in crisis management at banks operating in the Capital Secretariat of Sana’a. The dimensions of (clarity of vision, strategic sensitivity, core competencies, speed of response, selection of strategic objectives) played a role in crisis management, while the impact of the (shared responsibility) dimension on crisis management was non-existent.

Furthermore, the study found no statistically significant differences in the responses of the study sample regarding strategic agility and crisis management in banks operating in the Capital Secretariat (Sana’a) attributable to the variables of (academic qualification, job level). However, statistically significant differences were found in the responses of the study sample attributable to the variable of (type of ownership), and differences were found regarding crisis management attributable to the variable of (job level).

In her thesis, the candidate concluded with a number of recommendations, including:

• The necessity of comprehensively and dynamically enhancing the practice of strategic agility in banks, continuously developing their organizational and technical capabilities to sense rapid changes in the business environment, improving shared responsibility, and fostering cooperation among employees.
• Banks should build effective monitoring and analysis systems to anticipate and respond promptly to challenges, enabling them to control and manage crises efficiently while maintaining operational continuity and achieving competitive excellence.

The thesis was examined and recommended by the Viva-Voce Committee for acceptance and approval. The defense was attended by a number of academics, researchers, students, and interested individuals, in addition to the candidate’s colleagues and family members.